March 10, 2010

BPO Needed for Black and White Business Solutions Pvt Ltd

Walk-in on Friday, 12th March 2010 BE & BTech Freshers Technical Support Engineer
Walk-in to Black and White Business Solutions Pvt Ltd, Bangalore

Only one day interview process!!!!!! Hurry Spot Offer

*Solving technical issues over the phone.
*Involves handling Inbound Calls.
*Involves resolving customer queries.
*Fix problems for Desktop / Laptop / Printer /Networking.

Skills Required:
*Awareness of basic networking concepts and technologies.
* Proficient in network connectivity troubleshooting, TCP/IP, Ethernet, LAN/WAN
* Understanding of operating systems, Windows 2000/NT/XP configuration options and Troubleshooting
* Browser Support - Internet Explorer
* Ability to identify basic hardware parts and aware of basic hardware concepts,
* Skilled in commercially standard software applications and major desktop operating systems.
* Has technical experience and skills in the areas of problem determination, creativity and analysis.
* Receives incoming calls from customers and creates incident record or updates existing record.
* Very strong computer skills required to be the initial call handling person who will perform problem cause analysis, resolve routine customer problems and/or more complex problems, and resolve routing and customer problems all within set criteria
* Customer Service Skills
* Communications - verbal and written
* Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.

Walk-in on - 12-Mar-2010 (FRIDAY)
Time- 11.00am to 3.00pm.

*Any 10+2 or 10+3 with 1+ year exp in Any Tech Process.
*Should have excellent communication skills.
*Should be ready to work in shifts.
*Should have knowledge on computers.
*Thirst to excel and grow.
*BE/BTECH NO % cutt off, MCA, Msc, Bcom, Bsc, BBA, BA, MA, MBA with (Freshers or 1+year experience in Tech process) .

WalkIn Venue:
Black & White Business Solutions
*58,4th Main,1st Cross,HAL 3rd
Stage,Indranagar,New Tippassandra HAL 3rd Stage
Indranagar Visit for road map.
BANGALORE,Karnataka,India 560076

Contact: David
Black and White Business Solutions
Location: Bangalore
Available for: Candidates within the City ONLY

Salary: 1.5 to 2.75 Lakhs Per Annum + +Incentives+NSA(Night Shift Allowance)
Job Type : Full Time / Permanent
Experience : Freshers To 3 Years



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