April 1, 2010

CS1020 SOFTWARE QUALITY MANAGEMENT CURRICULUM AND SYLLABUS B.E. COMPUTER SCIENCE AND ENGINEERING – ANNA UNIVERSITY CHENNAI


ANNA UNIVERSITY CHENNAI: CHENNAI – 600 025
B.E DEGREE PROGRAMME COMPUTER SCIENCE AND ENGINEERING
(Offered in Colleges affiliated to Anna University)
CURRICULUM AND SYLLABUS – REGULATIONS – 2004
B.E. COMPUTER SCIENCE AND ENGINEERING
LIST OF ELECTIVES FOR COMPUTER SCIENCE AND ENGINEERING

CS1020 SOFTWARE QUALITY MANAGEMENT

AIM
To introduce an integrated approach to software development incorporating quality management methodologies.

OBJECTIVE
• Software quality models
• Quality measurement and metrics
• Quality plan, implementation and documentation
• Quality tools including CASE tools
• Quality control and reliability of quality process
• Quality management system models
• Complexity metrics and Customer Satisfaction
• International quality standards – ISO, CMM

UNIT I INTRODUCTION TO SOFTWARE QUALITY 9
Software Quality – Hierarchical models of Boehm and McCall – Quality measurement – Metrics measurement and analysis – Gilb’s approach – GQM Model

UNIT II SOFTWARE QUALITY ASSURANCE 9
Quality tasks – SQA plan – Teams – Characteristics – Implementation – Documentation – Reviews and Audits

UNIT III QUALITY CONTROL AND RELIABILITY 9
Tools for Quality – Ishikawa’s basic tools – CASE tools – Defect prevention and removal – Reliability models – Rayleigh model – Reliability growth models for quality assessment

UNIT IV QUALITY MANAGEMENT SYSTEM 9
Elements of QMS – Rayleigh model framework – Reliability Growth models for QMS – Complexity metrics and models – Customer satisfaction analysis.

UNIT V QUALITY STANDARDS 9
Need for standards – ISO 9000 Series – ISO 9000-3 for software development – CMM and CMMI – Six Sigma concepts.

TOTAL : 45
TEXT BOOKS
1. Allan C. Gillies, “Software Quality: Theory and Management”, Thomson Learning, 2003. (UI : Ch 1-4 ; UV : Ch 7-8)
2. Stephen H. Kan, “Metrics and Models in Software Quality Engineering”, Pearson Education (Singapore) Pte Ltd., 2002. (UI : Ch 3-4; UIII : Ch 5-8 ; UIV : Ch 9-11)

REFERENCES
1. Norman E. Fenton and Shari Lawrence Pfleeger, “Software Metrics” Thomson, 2003
2. Mordechai Ben – Menachem and Garry S.Marliss, “Software Quality”, Thomson Asia Pte Ltd, 2003.
3. Mary Beth Chrissis, Mike Konrad and Sandy Shrum, “CMMI”, Pearson Education (Singapore) Pte Ltd, 2003.
4. ISO 9000-3 “Notes for the application of the ISO 9001 Standard to software development”.


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