March 19, 2010

Fidelity National Information Services Mumbai-Customer Service needs Associate Jobs


About the Company :
10 Hoe Chiang Road #10-01
Keppel Towers, Singapore
Phone: +65 6225 5926
Fax: +65 6225 5927
E-mail: ap.marketing@fisglobal.com

FIS is the world's top-ranked technology provider to the banking industry. With more than 24,000 experts in 100 countries, FIS delivers the most comprehensive range of solutions for the broadest range of financial markets, all with a singular focus: helping you succeed. Every FIS solution has the strength you need for profitability today, and the power to help you manage whatever comes next.
FIS is part of the S&P 500. FIS has also been named the number one overall financial technology provider in the world by American Banker and Financial Insights (FinTech 100).

We boast of having 8.7 Million Credit Card accounts, over 4.3 Billion Checks accounts, more than 8 Million Loyalty accounts, over 47 Million Debit Cards ,more than 79 Million Pre Paid Cards and 60 Million Screened Account opening in over 100 K Branches. In India, we have our presence in 5 cities – Chennai, Bangalore, Chandigarh, Gurgaon and Mumbai.

Job Position : Customer Service Executive – Voice

Experience : 0 – 2 Years

Work Place : Mumbai

Job details :

1. Full Time – Inbound Customer Service associates required with 2 yrs of relevant experience. 80% voice and 20% back office. Willing to work in night shifts for a telecom service provider company.
2. Part Time – Outbound Collections (1st Party) Shift timings : 630 am – 930 am
3. Full Time – Customer Service Executives required for a UK based telecom service provider for a web based email writing process

Required :

1. French speaking Customer Service Executive required for a US based process having atleast 6 months of relevant experience.
2. Technical Helpdesk Executives required with minimum 6 months experience in Helpdesk support.
3. Excellent communications skills both verbal and written
4. Willingness to work in shifts

Website : http://www.fisglobal.com

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